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Troubleshooting Cellular Connectivity Issues with Perfectly Clear WorkBench for iOS

Are you experiencing connectivity issues with your Perfectly Clear WorkBench device? If so, this article will guide you through troubleshooting steps to resolve common cellular connectivity problems.

Before we dive in, make sure that your device is properly connected to a battery, as some devices may require one. Additionally, if your antenna is disconnected, not compatible with your device, or damaged, it may cause connectivity issues. Adjusting the antenna position or using a larger external antenna may help resolve this problem.

Another important step is to ensure that you have a compatible cellular carrier for your device and location. You can check the Carrier List to confirm compatibility. Some devices may only work with specific carriers in certain regions, so it's essential to verify this information before proceeding.

Some EMEAA models, including the B Series SoM (B524, B523), Tracker (ONE524, ONE523, T524, T523), will not connect in North America and may only connect in limited circumstances in other locations in the Americas. G/3G models, including the Boron 2G/3G (BRN314, BRN310), E Series (E310), Electron (U270, U260, G350), may experience connectivity issues due to 2G/3G shutdowns in certain countries.

Other devices, such as the Boron LTE (BRN404X, BRN404, BRN402), B Series LTE (B404X, B404, B402), Tracker SoM (ONE404, ONE402, T404, T402), E Series LTE (E404X, E404, E402), Electron LTE (ELC402), are only intended for use in North America, the United States, Canada, and Mexico. You can check the status of your device on the Particle console to ensure it is compatible with your location.

Additionally, if you manually deactivate your SIM card, it will cause your device to get stuck in blinking green mode. This step is usually completed during device setup, but if you set up your device manually, you may miss this crucial step. In such cases, the blinking green indicator may persist for several seconds or minutes.

If you're still experiencing connectivity issues after following these troubleshooting steps, check the Particle console billing page to ensure that your account is not paused. If your account is paused, it will prevent your device from connecting to the cellular network.

In summary, common causes of cellular connectivity issues with Perfectly Clear WorkBench for iOS include:

* Battery requirements

* Antenna disconnection or damage

* Incompatible carriers

* Device limitations due to regional restrictions

By following these troubleshooting steps and verifying compatibility, you should be able to resolve your cellular connectivity issues and get back to using your device.

For ios instal Perfectly Clear WorkBench